Member Experience Associate — Gym Membership

Crunch Fitness; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Gym Membership

Employee discounts

Opportunity for advancement

Training & development

Job summary

Crunch Fitness in Pittsburgh is looking for a Member Services Representative to serve as the first point of contact for members and guests. This role is vital for creating a welcoming and positive club experience, ensuring exceptional customer service and member satisfaction.

The ideal candidate will have a high school diploma, be at least 18 years old, and possess strong communication and problem-solving skills. Previous customer service experience is preferred. Join Crunch Fitness for a rewarding career!

Qualifications

• High school diploma or equivalent required.
• Minimum age of 18 years.
• Strong interpersonal and communication skills.
• Previous customer service experience preferred.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Process payments for club amenities and services.
• Assist with administrative projects as assigned.
• Maintain a clean and organized front desk area.

Skills

Communication skills

Customer service orientation

Problem-solving skills

Multitasking abilities

Education

High school diploma or equivalent (GED)

Job description

Crunch Fitness in Pittsburgh is looking for a Member Services Representative to serve as the first point of contact for members and guests. This role is vital for creating a welcoming and positive club experience, ensuring exceptional customer service and member satisfaction.

The ideal candidate will have a high school diploma, be at least 18 years old, and possess strong communication and problem-solving skills. Previous customer service experience is preferred. Join Crunch Fitness for a rewarding career!