Member Experience Associate — Gym Membership

Crunch Fitness; College Station (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Gym Membership

Employee discounts

Opportunity for advancement

Training & development

Job summary

Crunch Fitness in College Station is looking for a Member Services Representative to be the first contact for members and guests. Your role is to deliver exceptional service and ensure a welcoming club atmosphere. The job requires strong communication skills and a customer-focused mindset.

You will handle member inquiries, process payments, and promote club services while maintaining a clean and organized front desk area. This position offers opportunities for advancement and development within a diverse and inclusive environment.

Qualifications

• Minimum age of 18 years.
• Previous customer service experience is preferred.
• Ability to maintain a professional appearance at all times.

Responsibilities

• Greet all members and guests in a friendly and welcoming manner.
• Answer incoming phone calls and facilitate member communications.
• Process payments for club amenities and services.

Skills

Strong communication skills

Customer-focused mindset

Ability to multitask

Interpersonal skills

Education

High school diploma or equivalent (GED)

Job description

Crunch Fitness in College Station is looking for a Member Services Representative to be the first contact for members and guests. Your role is to deliver exceptional service and ensure a welcoming club atmosphere. The job requires strong communication skills and a customer-focused mindset.

You will handle member inquiries, process payments, and promote club services while maintaining a clean and organized front desk area. This position offers opportunities for advancement and development within a diverse and inclusive environment.