Member Experience Associate - Gym Front Desk

CA Planet; La Puente (CA); On-site; USD 20,664 - 24,796; Part time

Job summary

A fitness franchise is seeking a Crew Member to create a positive experience for its members in La Puente, California. Responsibilities include front desk activities, greeting members, and providing exceptional customer service. The ideal candidate has a customer service background and a passion for fitness. This role requires reliability and a positive attitude, including flexibility with work hours on weekends. Join our team to help us exceed member expectations and maintain a welcoming club environment.

Qualifications

• Customer service/hospitality background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities.
• Respond to member questions and concerns timely.

Skills

Exceptional customer service skills

Strong listening skills

Basic computer proficiency

Ability to empathize and problem solve

Positive attitude

Job description

A fitness franchise is seeking a Crew Member to create a positive experience for its members in La Puente, California. Responsibilities include front desk activities, greeting members, and providing exceptional customer service. The ideal candidate has a customer service background and a passion for fitness. This role requires reliability and a positive attitude, including flexibility with work hours on weekends. Join our team to help us exceed member expectations and maintain a welcoming club environment.