Member Experience Associate

Military Drive Fitness, LLC; San Antonio (TX); On-site; USD 22,000 - 23,000; Part time

Job summary

Taymax Group, LP, a Planet Fitness franchisee in San Antonio, seeks a friendly Member Services Representative to greet members, check in guests, and handle front desk duties at the SW Military Dr location. The role emphasizes exceptional customer service, accurate sign-ups, and teamwork in a fast-paced fitness club environment.

Compensation ranges from $10.50 to $10.75 per hour with opportunities to grow within the club.

Qualifications

• Must be 18 years or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability required.
• Ability to work independently and in a team.
• Positive attitude toward fitness.

Responsibilities

• Greet members and guests and provide excellent customer service.
• Answer calls, check members in, and sign up new members.
• Assist in updating member accounts and processing tours.
• Maintain club cleanliness and perform daily tasks within the first hour of shift.
• Escalate questions to the Manager when needed.

Skills

Customer service

Front desk experience

Teamwork

Punctuality

Basic computer skills

Communication

Education

High School diploma or GED

Job description

Taymax Group, LP, a Planet Fitness franchisee in San Antonio, seeks a friendly Member Services Representative to greet members, check in guests, and handle front desk duties at the SW Military Dr location. The role emphasizes exceptional customer service, accurate sign-ups, and teamwork in a fast-paced fitness club environment.

Compensation ranges from $10.50 to $10.75 per hour with opportunities to grow within the club.