Member Experience Advocate

Maine Credit Union League; Maine; On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Volunteer Time Off

401(k) with match

Tuition reimbursement

Wellness reimbursement

Loan rate discount

Employee banking perks

Job summary

Acadia FCU is hiring a Member Service Representative at the Ashland branch to greet members, handle transactions, and provide clear information on products and services. You will help members with everyday financial needs, build lasting relationships, and contribute to a welcoming community-focused experience.

The role emphasizes accuracy, attentiveness to member needs, and a collaborative team environment with growth opportunities.

Qualifications

• Customer service mindset and welcoming demeanor.
• Accurate data entry and cash handling skills.
• Strong communication and problem-solving abilities.
• Ability to explain products and services clearly.

Responsibilities

• Greet members at the Ashland branch and assist with transactions.
• Answer questions and provide information on products and services.
• Build relationships with members to understand goals and needs.
• Support daily branch operations and maintain accuracy and confidentiality.

Job description

Acadia FCU is hiring a Member Service Representative at the Ashland branch to greet members, handle transactions, and provide clear information on products and services. You will help members with everyday financial needs, build lasting relationships, and contribute to a welcoming community-focused experience.

The role emphasizes accuracy, attentiveness to member needs, and a collaborative team environment with growth opportunities.