Member Experience Advisor — Part Time with Growth Path

Ymca Of Metropolitan Dallas; Flower Mound (TX); On-site; USD 19,000 - 22,000; Part time

Job summary

The YMCA of Metropolitan Dallas is seeking a part-time Member Services Representative in Flower Mound, TX. This role focuses on friendly customer service, selling memberships, giving tours, and answering questions to help members feel welcome.

Schedule is Monday–Friday, 8am–2pm, with 10–29 hours per week. We value teamwork, reliability, and a proactive approach to learning in a fast-paced community setting.

Qualifications

• Provide positive outlook and experiences
• Friendly and team oriented
• Proficient with Microsoft Office and web navigation
• Proactive in learning new information and using online resources
• Ability to multitask and stay organized
• Standing for long periods may be required
• High school diploma or GED required

Responsibilities

• Promote and sell memberships and services
• Give quality tours to prospective members
• Greet members by name and scan memberships
• Answer member questions promptly and professionally
• Attend paid trainings and team meetings
• Perform light cleaning and hospitality tasks
• Work with a team to create a positive community experience

Skills

Customer service

Communication

Multitasking

Microsoft Office

Web navigation

Standing long hours

Team oriented

Bilingual a plus

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The YMCA of Metropolitan Dallas is seeking a part-time Member Services Representative in Flower Mound, TX. This role focuses on friendly customer service, selling memberships, giving tours, and answering questions to help members feel welcome.

Schedule is Monday–Friday, 8am–2pm, with 10–29 hours per week. We value teamwork, reliability, and a proactive approach to learning in a fast-paced community setting.