Member Experience Advisor I

Bellco; Littleton, Northern (CO, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Bellco is seeking a Member Service Advisor I to process various financial transactions in the lobby and drive-up, delivering exceptional member service while promoting Bellco products and services.

The role reports to the Assistant Branch Manager or Branch Manager; bilingual Spanish preferred; requires high school diploma and six months teller or cash handling/customer service experience; travel to other locations may be necessary.

Qualifications

• High School diploma or equivalent.
• Six months teller or cash handling/customer service experience.
• N/A

Responsibilities

• Demonstrates Bellco’s core values in all member interactions.
• Communicates with members in person or by telephone with positive service.
• Promotes Bellco products and refers members to the appropriate team.
• Maintains knowledge of Bellco products and services.
• Handles digital appointments and assists members with Bellco online banking.

Skills

Oral and written communication

Notary services

Bilingual Spanish

Data entry

Education

High School diploma

Job description

Bellco is seeking a Member Service Advisor I to process various financial transactions in the lobby and drive-up, delivering exceptional member service while promoting Bellco products and services.

The role reports to the Assistant Branch Manager or Branch Manager; bilingual Spanish preferred; requires high school diploma and six months teller or cash handling/customer service experience; travel to other locations may be necessary.