Senior Member Service Advisor - Banking & Loans

Bellco Credit Union; Thornton (CO); On-site; USD 52,000 - 68,000; Full time

Job summary

Bellco Credit Union in Colorado is seeking a Member Service Advisor III to handle transactions and member services in both lobby and drive-up, delivering accurate, professional service while promoting Bellco products. You will open new accounts, submit applications, support and close loans, and navigate Bellco's systems.

Strong communication and sales awareness are required; bilingual Spanish is a plus. A high school diploma and six months teller or related experience are required; lending

Qualifications

• Six months teller or equivalent cash handling experience.
• One year of sales or customer service experience preferred.
• Lending experience preferred.

Responsibilities

• Demonstrates Bellco’s core values in all member interactions.
• Communicates with members in person and by phone to provide exceptional service.
• Opens and maintains personal accounts, including IRA, HSA, and Coverdell accounts.
• Processes wire transfers and loans following established guidelines.
• Uses Bellco online banking and DNA core system daily.

Skills

Sales experience

Customer service

Communication skills

Notary services

Bilingual Spanish

Education

High School diploma or equivalent

Tools

TELLERphone

Bellco online banking

DNA core system

Shared branching network

Job description

Bellco Credit Union in Colorado is seeking a Member Service Advisor III to handle transactions and member services in both lobby and drive-up, delivering accurate, professional service while promoting Bellco products. You will open new accounts, submit applications, support and close loans, and navigate Bellco's systems.

Strong communication and sales awareness are required; bilingual Spanish is a plus. A high school diploma and six months teller or related experience are required; lending