Member Experience Advisor

Navy Federal Credit Union

Meridian (MS)

Presencial

USD 17.000 - 25.000

A tiempo parcial

Hace 2 días

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Descripción de la vacante

Navy Federal Credit Union's Meridian branch is seeking a part-time Member Services Associate to assist members with opening and maintaining deposit accounts, loans, and other financial products. You will provide basic counseling on products and support daily banking transactions under supervision.

Working hours are 20-25+ per week with training requiring additional hours. You will develop confidence and independence while supporting the team in delivering excellent member service and compliance

Formación

Experience building relationships with members and colleagues.
Strong problem-solving and research abilities.
Ability to work independently and within a team.
Ability to adapt to a dynamic and changing environment.
Clear verbal and written communication skills for member engagement.

Responsabilidades

Provide basic counseling on available products and services to meet member needs.
Assist members with opening and maintaining deposit accounts, loans, and other financial products.
Research and resolve basic account discrepancies and service requests.
Identify cross-service opportunities to enhance member relationships.
Understand and comply with relevant regulations related to financial products and services.
Support teammates by sharing knowledge as experience grows.
Ensure cash and negotiable instruments are handled securely.
Process routine transactions including deposits, withdrawals, loan payments, and check cashing.
Perform other duties as assigned.