Member Experience & Accounts Specialist

Rio Grande Credit Union; Albuquerque (NM); On-site; USD 34,000 - 44,000; Full time

Job summary

Rio Grande Credit Union seeks a Member Service Officer in Albuquerque, NM to support new accounts and member services. The role involves in-person teller transactions, onboarding, and handling member requests with accuracy and care.

The position reports to Branch Manager in Branch Administration and requires a high school degree with up to 6 months of related experience. Full-time, non-exempt, on-site.

Qualifications

• Experience in a banking or member-focused role is helpful.
• Ability to verify information and adhere to procedures.

Responsibilities

• Open new accounts and onboard new members.
• Handle teller transactions and member service requests.
• Process wires, CTRs, SARs and account maintenance tasks.
• Maintain accurate cash drawer and end-of-day procedures.

Skills

Customer service

Cash handling

Attention to detail

Education

High school degree or equivalent

Job description

Rio Grande Credit Union seeks a Member Service Officer in Albuquerque, NM to support new accounts and member services. The role involves in-person teller transactions, onboarding, and handling member requests with accuracy and care.

The position reports to Branch Manager in Branch Administration and requires a high school degree with up to 6 months of related experience. Full-time, non-exempt, on-site.