Member Engagement & Programs Specialist II

Iowa State University; Ames (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Onsite childcare

Wellbeing program

Employee Assistance Program

Retirement benefits

Job summary

Iowa State University’s Center for Industrial Research and Service (CIRAS) seeks a Member Engagement Specialist II to support membership programs, cohorts, events, and communications that connect Iowa businesses with CIRAS resources.

This role coordinates day-to-day CIRAS membership activities, including onboarding and renewals, program logistics, and record-keeping, while connecting members with relevant CIRAS programs and opportunities across statewide initiatives.

Qualifications

• Bachelor’s degree required; 2 years related experience.
• Experience with membership programs or similar activities.
• Experience creating newsletters or marketing materials.

Responsibilities

• Coordinate day-to-day activities for CIRAS membership programs.
• Support member onboarding and renewals.
• Coordinate program and event logistics.
• Maintain membership and participation records.
• Assist with communications and marketing activities for CIRAS.

Skills

Program coordination

Customer engagement

Event coordination

Communication with members

Content creation

CRM experience

Education

Bachelor’s degree

Tools

Salesforce

Job description

Iowa State University’s Center for Industrial Research and Service (CIRAS) seeks a Member Engagement Specialist II to support membership programs, cohorts, events, and communications that connect Iowa businesses with CIRAS resources.

This role coordinates day-to-day CIRAS membership activities, including onboarding and renewals, program logistics, and record-keeping, while connecting members with relevant CIRAS programs and opportunities across statewide initiatives.