Member Engagement Specialist II

Iowa State University - College of Design; Ames, Northern (IA, KY); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Iowa State University - College of Design seeks a Member Engagement Specialist II to support CIRAS membership programs, events, and communications. You will coordinate onboarding, renewals, and logistics for the Iowa Lean Consortium and related cohorts, serving as a primary member contact.

The role involves maintaining records, assisting with outreach materials, and working with CIRAS staff to ensure a positive member experience. Some statewide travel may be required.

Qualifications

• Bachelor’s degree and 2 years of related experience.
• Experience coordinating programs, memberships, events, customer engagement, or similar activities.
• Experience developing, editing, proofreading, or distributing newsletters, announcements, marketing materials, or other communications.
• Strong attention to detail and experience maintaining accurate records and program information.

Responsibilities

• Support onboarding and renewals for CIRAS membership programs.
• Coordinate program and event logistics for CIRAS memberships and cohorts.
• Maintain membership and participation records and connect members with CIRAS programs and resources.
• Assist with communications and marketing activities, including newsletters and outreach materials.

Skills

Program coordination

Customer engagement

Communication skills

Project coordination

Education

Bachelor's degree

Tools

Salesforce

CRM system

Job description

## Member Engagement Specialist IIApply: Ames, IA: Full time: Posted Today: R20059## Position Title:Member Engagement Specialist II## Job Group:Professional & Scientific## Required Minimum Qualifications:Bachelor’s degree and 2 years of related experience## Job Description:The Center for Industrial Research and Service (CIRAS) is seeking a **Member Engagement Specialist II** to support membership programs, cohorts, events, and communications that connect Iowa businesses with CIRAS resources and opportunities. This position will coordinate day-to-day activities for CIRAS membership programs, including the Iowa Lean Consortium, and serve as a primary point of contact for members. Responsibilities include supporting member onboarding and renewals, coordinating program and event logistics, maintaining membership and participation records, and helping connect members with relevant CIRAS programs and resources. The Member Engagement Specialist II will also support CIRAS cohort programs and assist with communications and marketing activities, including newsletters, announcements, outreach materials, publications, and other content. This role works closely with CIRAS staff and program leadership to provide a consistent, positive experience for members and participants Occasional statewide travel required.**Preferred Qualifications:*** Experience coordinating programs, memberships, events, customer engagement, or similar activities.* Strong organizational and project coordination skills with the ability to manage multiple priorities and deadlines.* Experience communicating with customers, members, participants, or other external audiences.* Experience developing, editing, proofreading, or distributing newsletters, announcements, marketing materials, or other communications.* Strong attention to detail and experience maintaining accurate records and program information.* Experience using a CRM, database, or similar system to manage customer, member, or participant information. Experience with Salesforce is a plus. **About the Department:** The Center for Industrial Research and Service (CIRAS) helps Iowa businesses solve complex problems and move forward with confidence.As part of the Iowa State University College of Engineering and Economic Development and Industry Relations, we connect companies to innovative expertise, applied research, and strategic resources that drive real results.Since 1963, CIRAS has partnered with Iowa businesses to strengthen leadership, improve operations, grow markets, and build skilled workforces. We bring practical industry knowledge, an objective perspective, and access to a powerful statewide network.For more information **visit the CIRAS Website** Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. **Application Instructions:** To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:* Resume/Curriculum Vitae* Letter of Application/Cover Letter **Why Choose Iowa State University?** Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:* Retirement benefits including defined benefit and defined contribution plans* Generous vacation, holiday, and sick time and leave plans* Onsite childcare (Ames, Iowa)* Life insurance and long-term disability* Flexible Spending Accounts* Various voluntary benefits and discounts* Employee Assistance Program* Wellbeing program If you have questions regarding this application process, please email [e-mail], or call 515-294-4800 or Toll Free: 1-877-477-7485.## Appointment Type:Regular with Term Appointment (Fixed Term)## Proposed End Date or Length of Term:## October 31, 2028## Number of Months Employed Per Year:12 Month Work Period## Time Type:Full time## Pay Grade:PS807## Original Posting Date:October 7, 2026## Posting Close Date:October 14, 2026## Job Requisition Number:R20059