Engagement & Programs Specialist II

Iowa State University - College of Design

Iowa (LA)

On-site

USD 55,000 - 75,000

Full time

2 days ago
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Benefits offered by this job

Retirement plan
Vacation & leave
Onsite childcare
Life insurance
Wellbeing program
Employee Assistance Program

Job summary

The Center for Industrial Research and Service (CIRAS) at Iowa State University seeks a Member Engagement Specialist II to manage membership programs, events, and communications. The role coordinates onboarding, renewals, and program logistics while serving as a primary member contact.

Responsibilities include connecting members to CIRAS programs, supporting cohort initiatives, and producing newsletters and outreach content.

Qualifications

  • Bachelor's degree and 2 years of related experience are required.
  • Experience coordinating member onboarding and renewals.
  • Experience developing, editing, or distributing newsletters and marketing materials.
  • Experience using a CRM or similar system; Salesforce is a plus.

Responsibilities

  • supporting member onboarding and renewals
  • coordinating program and event logistics
  • maintaining membership and participation records
  • helping connect members with CIRAS programs and resources
  • supporting CIRAS cohort programs and assisting with communications and marketing activities
  • working closely with CIRAS staff and program leadership to provide a positive experience
  • occasional statewide travel required

Skills

Program coordination
Organization
Customer communication
Record keeping
Newsletter content

Education

Bachelor's degree

Tools

CRM systems
Salesforce

Job description

The Center for Industrial Research and Service (CIRAS) at Iowa State University seeks a Member Engagement Specialist II to manage membership programs, events, and communications. The role coordinates onboarding, renewals, and program logistics while serving as a primary member contact.

Responsibilities include connecting members to CIRAS programs, supporting cohort initiatives, and producing newsletters and outreach content.

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