Member Engagement & Onboarding Specialist

YMCA of Central Florida/Parrish Health & Fitness Operated by the YMCA of Central Florida; Titusville (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

YMCA in Titusville, FL is seeking a Member Engagement Representative to welcome members, manage access control, and drive membership growth. You will conduct tours, guide enrollment, and deliver an onboarding experience that fosters a sense of belonging from day one.

You will connect members with programs and accurately maintain records while meeting sales and engagement targets. As part of the team, you will promote YMCA offerings across wellness, aquatics, youth, and community programs,

Qualifikationen

• Strong interpersonal and communication skills.
• Ability to assist and guide new members.
• Proficiency with computer systems and data entry.

Aufgaben

• Ensure proper access control and check-in procedures for members and guests.
• Engage with members and provide friendly, solution-oriented support.
• Support onboarding for new members and connect them to programs.
• Promote membership sales and meet assigned sales metrics.
• Attend trainings and stay current with certifications and policies.

Jobbeschreibung

YMCA in Titusville, FL is seeking a Member Engagement Representative to welcome members, manage access control, and drive membership growth. You will conduct tours, guide enrollment, and deliver an onboarding experience that fosters a sense of belonging from day one.

You will connect members with programs and accurately maintain records while meeting sales and engagement targets. As part of the team, you will promote YMCA offerings across wellness, aquatics, youth, and community programs,