Member Engagement & Onboarding Advocate

Ymc; Titusville (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

YMCA is seeking a Member Engagement Representative to welcome members, manage access, and drive enrollment in programs and services. You will connect members with personalized goals and ensure a warm, onboarding experience from day one.

Required is a High School Diploma and at least one year in sales or customer service, with comfort using CRM software. Expect a schedule that may include weekends and holidays to support member growth and community impact.

Qualifikationen

• High School Diploma required.
• Minimum one year of sales or customer service experience.
• Proficiency with computers and data entry; CRM experience is a plus.

Aufgaben

• Greet members and guests; manage access control according to YMCA policies.
• Guide onboarding of new members to enroll in programs and services.
• Promote YMCA offerings to drive membership growth and engagement across wellness, aquatic, and youth programs.
• Meet assigned sales metrics and enrollment goals.
• Maintain professional appearance and comply with safety and privacy policies.

Kenntnisse

Sales experience

Customer service

Interpersonal communication

Ausbildung

High School Diploma

Tools

CRM software

Jobbeschreibung

YMCA is seeking a Member Engagement Representative to welcome members, manage access, and drive enrollment in programs and services. You will connect members with personalized goals and ensure a warm, onboarding experience from day one.

Required is a High School Diploma and at least one year in sales or customer service, with comfort using CRM software. Expect a schedule that may include weekends and holidays to support member growth and community impact.