Member Engagement & Growth Lead

Onelife Fitness; Annapolis (MD); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Complimentary membership

Discounts on training

Referral bonus

In-house Certification & CE

Full-time benefits

Job summary

Onelife Fitness in Annapolis is seeking a dedicated Membership Advisor to build relationships with members, guide tailored onboarding, and drive monthly sales goals. You will host tours, convert prospects, and generate local leads while maintaining high service and safety standards.

The role requires a high school diploma, CPR/AED certification or willingness to obtain, and strong communication and organizational skills. Flexible hours including weekends are expected.

Qualifications

• High school diploma or GED required.
• CPR/AED certification or willingness to obtain within 30 days.
• 3+ years sales experience preferred.
• Strong communication, sales and people-management skills.
• Organized, punctual, and customer-focused with a friendly, professional presence.
• Familiarity with MS Office and CRM/sales tracking.

Responsibilities

• Build relationships with members and guide tailored onboarding.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours and convert prospects, ensuring successful onboarding.
• Generate local leads and support club marketing.
• Track leads, appointments and referrals in our CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead day-to-day club operations.

Skills

Sales

Communication

People management

Organized

Customer-focused

MS Office

CRM familiarity

Flexible hours

Education

High school diploma or GED

Tools

CRM system

Job description

Onelife Fitness in Annapolis is seeking a dedicated Membership Advisor to build relationships with members, guide tailored onboarding, and drive monthly sales goals. You will host tours, convert prospects, and generate local leads while maintaining high service and safety standards.

The role requires a high school diploma, CPR/AED certification or willingness to obtain, and strong communication and organizational skills. Flexible hours including weekends are expected.