Member Engagement & CRM Specialist

Minnesota Direct Care and Treatment; Apple Valley (CA); Vor Ort; USD 44.000 - 58.000; Vollzeit

Zusammenfassung

Minnesota Zoo in Apple Valley, MN is seeking a Membership Specialist to support the administration and growth of the zoo's membership program. You will handle sales support, data management, CRM reporting, and member services, ensuring high-quality experiences and strong engagement.

Join a collaborative team in Sales Box Office & Membership, with regular day shifts, occasional events, and opportunities to contribute to the mission of connecting people to animals and the natural world.

Qualifikationen

• Customer service skills to assist varied clients and guests professionally.
• Computer skills with word processing, spreadsheets, databases, and email for efficient communications.
• Math skills to compute balances and amounts owed.
• Data processing and data entry with accuracy and independence.
• Ability to organize multiple tasks and meet deadlines.
• Ability to resolve customer concerns tactfully and thoroughly.
• Proficient English for speaking and writing with clients and staff.

Aufgaben

• Operates the Minnesota Zoo Membership Program office administration.
• Sells and promotes the membership program while strengthening engagement with donors.
• Maintains data integrity and CRM reporting to support Sales, Box Office, and Membership teams.

Kenntnisse

Customer service

Data entry

Math skills

CRM familiarity

Microsoft Office

Organizational skills

English proficiency

Tools

CRM systems

POV systems

Microsoft Office

Jobbeschreibung

Minnesota Zoo in Apple Valley, MN is seeking a Membership Specialist to support the administration and growth of the zoo's membership program. You will handle sales support, data management, CRM reporting, and member services, ensuring high-quality experiences and strong engagement.

Join a collaborative team in Sales Box Office & Membership, with regular day shifts, occasional events, and opportunities to contribute to the mission of connecting people to animals and the natural world.