Seasonal Zoo Membership Specialist — Guest Experience

Blank Park Zoo; Des Moines (IA); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Competitive income

Excellent working environment

Job summary

A community-focused zoo in Des Moines, Iowa, is looking for a Seasonal Membership Desk Associate. This role involves processing membership sales, assisting guests with inquiries, and providing backup support for admissions staff. The ideal candidate will have strong customer service skills, flexibility in a fast-paced environment, and a basic understanding of Microsoft Office. This position offers a unique opportunity to work in a vibrant team environment while promoting a passion for conservation and education.

Qualifications

• Previous customer service experience is preferred.
• Competence in cash handling procedures is essential.
• Ability to learn new computer software quickly.

Responsibilities

• Process sales of memberships and donations.
• Assist guests with questions regarding memberships.
• Provide backup support for front admissions staff.

Skills

Customer service

Communication skills

Cash handling

Problem solving

Teamwork

Flexibility

Education

Intermediate word processing skills

Working knowledge of Microsoft Office

Job description

A community-focused zoo in Des Moines, Iowa, is looking for a Seasonal Membership Desk Associate. This role involves processing membership sales, assisting guests with inquiries, and providing backup support for admissions staff. The ideal candidate will have strong customer service skills, flexibility in a fast-paced environment, and a basic understanding of Microsoft Office. This position offers a unique opportunity to work in a vibrant team environment while promoting a passion for conservation and education.