Member Concierge & Shopping Specialist

Sam's West, Inc.; Overland Park (KS); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Education program

Job summary

Sam's Club, operated by Sam's West, Inc., seeks a customer service oriented associate to support membership, assist with purchasing decisions, and locate merchandise on the sales floor. You will promote products and services while delivering strong member service and maintaining safety standards.

The role emphasizes assisting with orders, processing upgrades, and participating in sales events to meet membership goals.

Qualifications

• Provide member service by acknowledging the member and identifying their needs.
• Assist with purchasing decisions and locating merchandise to meet member requests.
• Promote Walmart and Sam's Club products and services to drive membership value.

Responsibilities

• Delivers Member service by acknowledging the member and addressing requests.
• Supports membership by processing orders, upgrading memberships and processing credit accounts as needed.
• Ensures safety and compliance with company standards and policies while assisting customers on the sales floor.

Skills

Member service

Customer needs

Merchandise locating

Product promotion

Job description

Sam's Club, operated by Sam's West, Inc., seeks a customer service oriented associate to support membership, assist with purchasing decisions, and locate merchandise on the sales floor. You will promote products and services while delivering strong member service and maintaining safety standards.

The role emphasizes assisting with orders, processing upgrades, and participating in sales events to meet membership goals.