Sales Associate / Salon Concierge

Hammer & Nails Grooming Shop for Guys; Los Angeles (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

Hammer & Nails Grooming Shop for Guys in Los Angeles is seeking a Sales Associate / Member Concierge. This highly sales-oriented role is compensated on an hourly wage plus commissions based on sales. Responsibilities include managing salon operations, addressing customer complaints, and utilizing computer skills for scheduling. Ideal candidates should have front desk experience in a salon or gym, along with sales and customer service skills. A flexible schedule is required, including weekends and evenings.

Qualifications

• Salon and/or gym front desk experience required.
• Sales experience is a huge plus.
• Ability to schedule appointments accurately.

Responsibilities

• Manage day‑to‑day operations of the salon.
• Listen and address customer and employee complaints.
• Utilize computer skills for scheduling and inventory management.

Skills

Sales experience

Customer service

Computer proficiency

Job description

About The Job

Hammer & Nails West LA is looking for a Sales Associate / Member Concierge. This role is highly sales‑oriented and compensated on an hourly wage plus commissions based on sales. The successful candidate will serve as the first and last impression for every guest.

Key Responsibilities

• Manage day‑to‑day operations of the salon.


• Commit to a flexible schedule, including weekends and evenings.


• Work in a fast‑paced environment.


• Listen and address customer and employee complaints and concerns.


• Utilize basic computer skills for scheduling and inventory management.

Qualifications

• Salon and/or gym front desk experience.


• Sales experience is a huge plus.


• Membership sales experience is a bigger plus.


• Ability to schedule appointments, accurately book, change, and cancel client appointments.


• Proficiency with computers.


• Maintain a clean, safe, fully stocked, and well‑organized work area.


• Manage inventory accurately.


• Properly open and close each day according to salon procedures.


• Goal to promote this role into the acting General Manager of the location.