Financial Services Rep: Member Care & Solutions

Andrews-Federal-Credit-Union; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Andrews Federal Credit Union seeks a Financial Service Representative to deliver world-class member service, promote products, and support branch goals. You will explain accounts, assist with financial needs, and refer to specialists as needed.

The role emphasizes cross-selling, strong communication, and teamwork across branch networks while maintaining policy compliance and accurate records.

Qualifications

• High school diploma or GED is required.
• Excellent interpersonal and verbal/written communication skills.
• Sales/service experience in financial services or retail is preferred.

Responsibilities

• Performs teller functions efficiently and accurately.
• Promotes Credit Union membership and cross-sell products and services.
• Assist members with financial needs and policy information; refer to specialists when needed.
• Maintain relationships with members and collaborate with other branches and units.

Skills

Interpersonal skills

Communication skills

Education

High school diploma or GED

Tools

Computer literacy

Job description

Andrews Federal Credit Union seeks a Financial Service Representative to deliver world-class member service, promote products, and support branch goals. You will explain accounts, assist with financial needs, and refer to specialists as needed.

The role emphasizes cross-selling, strong communication, and teamwork across branch networks while maintaining policy compliance and accurate records.