Member Care Associate I — Exceptional, Fast-Paced Service

LBS Financial Credit Union; Long Beach (CA); Vor Ort; USD 27.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision plans (employe

Dental, Vision for employee

Zusammenfassung

LBS Financial Credit Union in East Long Beach, CA is seeking a Member Care Representative I to deliver exceptional member service and educate members on financial products and services. You will join a fast-paced team and help achieve branch goals while maintaining high standards of accuracy and integrity.

The role is designed for individuals entering the financial services industry, learning core teller tasks, with opportunities to grow within the credit union.

Qualifikationen

• Requires a high school diploma or equivalent.
• 1 year of experience in customer service preferred.
• Previous Teller experience preferred but not required.
• Working knowledge of the Microsoft suite of office products.
• Excellent listening and communication skills.
• Demonstrated outstanding customer service skills.
• Ability to work in a fast-paced team environment.
• Ability to learn new systems, policies and processes quickly.

Aufgaben

• Educate Members on a variety of products and services the credit union offers.
• Perform essential job functions as described within the MCR I Job Functions and Responsibilities.
• Meet and exceed individual and Credit Union goals with teammates.
• Occasional business travel to/from the corporate office and coverage for other branches may be required.

Kenntnisse

Listening skills

Customer service

Fast-paced teamwork

Product recommendations

Multitasking

Punctual attendance

Professional demeanor

Learning new systems

MS Office

Cash handling

Teller experience

High school diploma

1 year customer service

Ausbildung

High school diploma or equivalent

Tools

MS Office

Jobbeschreibung

LBS Financial Credit Union in East Long Beach, CA is seeking a Member Care Representative I to deliver exceptional member service and educate members on financial products and services. You will join a fast-paced team and help achieve branch goals while maintaining high standards of accuracy and integrity.

The role is designed for individuals entering the financial services industry, learning core teller tasks, with opportunities to grow within the credit union.