Member Care & Appointment Coordinator

City of Lincoln; New York (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

City of Lincoln is seeking a detail-oriented coordinator to support care management activities in a busy health services environment. The role focuses on coordinating preventive care, scheduling vaccine appointments, and maintaining accurate records.

The incumbent will assist in care management communications, help with data entry, and provide back-up support to the Member Services and Transportation teams as needed. High school diploma and at least one year of office experience are required.

Qualifications

• Graduate of high school.
• 1 year satisfactory office experience; experience in Healthcare desired.

Responsibilities

• Track preventative care requests and coordinate with Care Managers to connect members to providers and schedule appointments.
• Register members for vaccine appointments in community and home settings.
• Troubleshoot issues affecting member experience with medical providers and appointments.
• Coordinate care management mailings and assist in departmental activities and initiatives.
• Provide administration and department support for the care management team and maintain documentation and data entry.

Skills

Self-directed

Organizational skills

Interpersonal skills

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

City of Lincoln is seeking a detail-oriented coordinator to support care management activities in a busy health services environment. The role focuses on coordinating preventive care, scheduling vaccine appointments, and maintaining accurate records.

The incumbent will assist in care management communications, help with data entry, and provide back-up support to the Member Services and Transportation teams as needed. High school diploma and at least one year of office experience are required.