Care Management Coordinator (Bilingual)

City of Lincoln; New York (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

City of Lincoln in Brooklyn, NY is seeking a full-time care support assistant to help track preventive care requests and connect members to providers. You will schedule vaccine appointments and assist the care management team with projects.

You will also troubleshoot member experiences, maintain documentation and logs, and provide backup coverage for the Member Service/Transportation unit. A high school diploma and one year of office experience are required.

Qualifications

• Graduate of high school.
• 1 year satisfactory office experience; experience in Health Care, desired.
• Proficient with Word and Excel; able to handle documentation and data entry.

Responsibilities

• Tracking preventative care requests and connecting members to care providers.
• Registering members for vaccine appointments in the community and at home.
• Troubleshooting member experiences with medical providers and appointments.
• Providing administration support for the care management team and assisting with department projects.
• Maintaining and supporting documentation, logs and data entry to monitor activity.
• Back-up to the Member Service/Transportation department and coverage as needed.
• Performing other duties as assigned.

Skills

Microsoft Word

Microsoft Excel

Organizational skills

Interpersonal skills

Office equipment

Education

High school

Job description

• Location 1240 39th Street,Brooklyn, NY, 11218,United States
• Base Pay $19.00 - $23.00 / Hour
• Job Category Coordination
• Employee Type Full Time
• Required Degree High school

Description

• Tracking preventative care requests. Works with members and Care Managers to connect members to preventative care providers and schedule appointments
• Registering members for vaccine appointments in community and home
• Troubleshooting issues member experience with medical providers and appointments
• Provides administration and department support for care management team. Assists in completing activities related to different projects/initiatives in support of departmental goals.
• Maintains and supports documentation, logs and data entry to monitor activity and/or outcomes in support of departmental goals as needed.
• Back-up to the Member Service/Transportation department and offer coverage/assistance as needed.
• Performs other duties as assigned.

Specific Knowledge, Skills, and Abilities:

• Proficient in the use of office equipment and the computer; Microsoft Word and Excel.
• Self-directing, good organizational and interpersonal skills.

Required Education, Experience, and Licenses:

Graduate of high school.

1 year satisfactory office experience; experience in Health Care, desired.