Member Assist Cart Attendant

Sam's Club; Wilmington (NC); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits: medical, vision, and dental coverage

401(k) and stock purchase options

Paid Time Off (PTO)

Company discounts

Short-term and long-term disability benefits

Job summary

A leading retail company is looking for a part-time member assist – cart attendant in Wilmington. You will ensure a positive shopping experience for members by maintaining a clean parking lot, assisting with purchases, and providing exceptional customer service. The role requires standing for long periods and thriving in a fast-paced environment. Benefits include health coverage and paid time off, with an hourly wage between $16.00 and $23.00.

Qualifications

• Ability to stand for long periods and assist members quickly and accurately.
• Thrives in a fast-paced environment with a focus on member satisfaction.
• Problem-solver who ensures tasks are completed excellently.

Responsibilities

• Help shape the member’s shopping experience with a positive first and last impression.
• Ensure access to ready carts and assist members with loading their vehicles.
• Maintain cleanliness in the parking lot and resolve member issues.

Skills

Fast-paced environment

Multi-tasking

Customer satisfaction

Problem-solving

Job description

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Responsibilities

• Help shape our member’s entire shopping experience by giving them a positive first and last impression.
• Ensure members see a well‑kept parking lot and have access to ready carts.
• Assist members with loading their vehicles and providing excellent customer service throughout the club.
• Remain on your feet, working on the go through all weather conditions.
• Stay up to speed with safety sweeps, merchandise handling procedures, and promptly report unsafe situations.
• Process member purchases, assist with payments, and use cash registers in accordance with company policies.
• Resolve member issues and concerns, promote the company’s products and services, and maintain parking lot cleanliness.
• Collaborate with managers and coworkers to prioritize tasks and identify improvement opportunities.

Key attributes/qualifications

• Thrives in fast‑paced environments
• Multi‑tasker at heart
• Member‑satisfaction focused
• Can stand for long periods while assisting members quickly and accurately
• Problem‑solver who tackles obstacles head‑on to ensure task completion with excellence

Impact

• Maintain a positive attitude by smiling, greeting, and thanking members
• Provide exceptional customer service and answer any member questions appropriately
• Maintain a clean, neat, member‑ready area

Benefits

• Health benefits: medical, vision, and dental coverage
• Financial benefits: 401(k), stock purchase, company‑paid life insurance
• Paid Time Off (PTO, parental leave, family care leave, bereavement, jury duty, voting)
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption & surrogacy expense reimbursement, and more

Additional Compensation

Hourly wage: $16.00 to $23.00. Premiums may be paid up to $3.00 per hour in specific circumstances.

Salary Information

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Location

Primary Location: 412 S College Rd, Wilmington, NC 28403-1715, United States of America

Employment details

Seniority level: Entry level | Employment type: Part‑time | Job function: Management and Manufacturing | Industry: Retail