Member Assist Cart Attendant

Sam's Club; Tallahassee (FL); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits including medical, vision and dental coverage

401(k) and stock purchase options

Paid time off benefits include PTO and parental leave

Short-term and long-term disability

Education benefit with tuition covered

Job summary

A leading retail store in Tallahassee is seeking a part-time member assist – cart attendant. You will help shape the shopping experience by providing exceptional customer service and maintaining a clean environment. Ideal for individuals who take pride in their work and enjoy interacting with members in a fast-paced setting. Benefits include health coverage and paid time off.

Responsibilities

• Maintaining a positive attitude by smiling, greeting and thanking members.
• Providing exceptional customer service to members across the club as needed.
• Maintaining a clean, neat, and member-ready area.
• Assisting with loading items and ensuring availability of carts/flatbeds.
• Locating and organizing merchandise and zoning designated areas.
• Resolving member issues and concerns.

Skills

Customer Service

Job description

Overview

Base pay range: $16.00/hr - $23.00/hr

Position Summary: We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

You will be evaluated on how you demonstrate fast-paced multi-tasking, member satisfaction, and the ability to stand for long periods while assisting members quickly and accurately. You are a problem solver who tackles obstacles to complete each task with excellence.

Responsibilities

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area
• Assisting with loading items, transporting items for members, and ensuring availability of carts/flatbeds
• Locating and organizing merchandise and zoning designated areas
• Resolving member issues and concerns and promoting company products and services

What you'll do

• Ensures club pickup orders are filled by contacting members to notify when pickup time is delayed
• Informs members when products are unavailable and offers alternatives
• Ensures items are selected and packaged according to company policies and procedures
• Complies with safety policies and maintains facility safety through safety sweeps
• Uses cash registers and processes member purchases and payments according to policy
• Maintains parking lot cleanliness and other duties as assigned

Qualifications

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service

Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO for vacation, sick leave, holidays, or other purposes. The amount you receive depends on job classification and length of employment, and will meet or exceed paid sick leave laws where applicable
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
• Live Better U education benefit: programs range from high school completion to bachelor’s degrees; tuition, books, and fees are paid for by Walmart

The hourly wage range for this position is $16.00 to $23.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in certain circumstances.