Member Assist Cart Attendant

Sam's Club; Clearwater (FL); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase options

Company-paid education benefits

Job summary

A retail company in Clearwater, Florida is seeking a part-time member assistant to enhance customer shopping experiences by maintaining a clean environment and assisting with purchases. The ideal candidate should excel in member service and safety adherence, demonstrating effective communication skills. The role includes responsibilities such as ensuring product availability and resolving member issues.

Qualifications

• Ability to maintain a clean and safe environment for members.
• Effective communication skills to assist and resolve member issues.
• Experience in retail or similar customer service roles is advantageous.

Responsibilities

• Assist members with purchases and ensure a well-kept parking lot.
• Notify members of pick-up order delays and facilitate safe transactions.
• Conduct safety sweeps and maintain facility safety.

Skills

Member service

Safety adherence

Communication

Job description

Base pay range

$16.00/hr - $23.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

What you’ll do

• Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering alternative product options; ensuring products are selected and packaged according to company policies; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company’s products and services.
• Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.
• Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company’s products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
• Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Benefits and compensation

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• PTO and leave benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; additional PTO/PPTO for vacation, sick leave, holidays, or other purposes; eligibility and amount depend on job classification and length of employment
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

The hourly wage range for this position is $16.00 to $23.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum and Preferred Qualifications

Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications: Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Additional details

• Seniority level
• Employment type
• Job function
• Industries

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Retail

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.