Member Assist Cart Attendant

Sam's Club; Midlothian (VA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Health benefits (medical, vision, dental)

401(k) and stock purchase

Paid time off

Company discounts

Job summary

A retail company is seeking part-time cart attendants in Midlothian, VA. Responsibilities include maintaining a clean parking lot, assisting members with purchases, and providing exceptional customer service. Ideal candidates thrive in fast-paced environments and prioritize member satisfaction. Competitive benefits include health coverage, 401(k), and paid time off.

Responsibilities

• Ensure club pick up orders are filled and notify members of delays.
• Maintain safety of facility by conducting safety sweeps.
• Provide member service by assisting with purchasing decisions.

Job description

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Responsibilities and Impact

You will sweep us off our feet if:

• You thrive in fast‑paced environments
• You’re a multi‑tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence

You will make an impact by:

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member‑ready area

Key Duties (Detailed)

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company’s products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.

Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company’s products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment; maintaining parking lot cleanliness.

Qualifications

Minimum Qualifications… (none listed).

Preferred Qualifications… (none listed).

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Location

Primary Location: 901 Walmart Way, Midlothian, VA 23113-2600, United States of America

Employment Type

Part‑time

Seniority Level

Entry level