Member Assist Cart Attendant

Sam's Club; Woodbridge (VA); On-site; USD 24,796 - 34,440; Part time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Company discounts

Job summary

A retail membership club in Woodbridge, VA is seeking a part-time cart attendant to enhance the shopping experience for members. The ideal candidate will be responsible for maintaining a positive atmosphere, assisting with loading purchases, and ensuring carts are readily available. Health benefits and other perks are offered. Join our team to help create exceptional member experiences.

Qualifications

• Ability to maintain a positive attitude while assisting members.
• Experience in providing customer service and addressing member concerns.

Responsibilities

• Maintain a positive attitude by smiling and greeting members.
• Provide exceptional customer service across the club.
• Assist members with loading and transporting items to vehicles.

Skills

Customer service

Positive attitude

Safety awareness

Communication

Job description

Base pay range

$18.00/hr - $25.00/hr

Overview

Position Summary: We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

What you’ll do

• Maintain a positive attitude by smiling, greeting and thanking members
• Provide exceptional customer service to members across the club as needed, answering any questions they may have
• Maintain a clean, neat, and member-ready area
• Assist members with loading items and transporting items to vehicles as needed
• Ensure carts/flatbeds are available and ready for member use; retrieve carts according to company policies

Additional responsibilities

• Ensure club pickup orders are filled by notifying Members when pickup times are delayed, informing members when products are unavailable, offering alternatives, and packaging items according to company policies
• Resolve member issues and concerns; promote the company’s products and services
• Maintain safety of the facility by conducting safety sweeps, handling merchandise according to procedures, and reporting unsafe conditions
• Comply with company policies, procedures, and standards of ethics and integrity
• Collaborate with managers, co-workers, customers, and other partners; prioritize tasks; communicate progress; adapt to change

Benefits and compensation

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO may be used for vacation, sick leave, holidays, or other purposes
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

Live Better U is a company paid education benefit program for associates. Eligibility requirements apply; benefits may change. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Location and employment type

• Primary location: 14050 Worth Ave, Woodbridge, VA 22192-4121, United States
• Employment type: Part-time
• Seniority level: Entry level

The above information is intended to reflect the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. The full job description can be provided as part of the hiring process.