Member Assist Cart Attendant

Sam's Club; Saint Charles (MO); On-site; USD 23,419 - 33,062; Part time

Benefits offered by this job

Health benefits: medical, vision, and dental coverage

401(k) and stock purchase plan

Paid time off including parental and bereavement leave

Short-term and long-term disability

Company discounts

Live Better U – company-paid education program

Job summary

A leading retail membership warehouse is looking for a Member Assist Cart Attendant in Saint Charles, MO. This part-time role focuses on enhancing the shopping experience by providing outstanding customer service, maintaining cleanliness in the parking area, and assisting members with transactions and carts. Ideal candidates should have a positive attitude and a strong commitment to service.

Qualifications

• Positive attitude and strong customer service skills.
• Ability to assist members with purchases and carts efficiently.
• Willingness to maintain a clean and organized environment.

Responsibilities

• Respond to member assistance requests in a friendly manner.
• Maintain cleanliness in the parking area and assist with transactions.
• Ensure club pick-up orders are filled and notify members of issues.

Job description

Member Assist Cart Attendant – Sam’s Club

Base pay range: $17.00/hr – $24.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Key Responsibilities

• Respond to members who need assistance with their purchases and carts.
• Maintain a clean, neat, and member‑ready parking area.
• Assist members with loading and unloading items, providing a courteous and efficient service.
• Stay safe and maintain facility cleanliness through regular safety sweeps and proper handling of merchandise.
• Use company policies and procedures to resolve member issues, handle payments, and store or retrieve carts.

How You’ll Make an Impact

• Maintain a positive attitude by smiling, greeting, and thanking members.
• Provide exceptional customer service to members across the club as needed, answering any questions they may have.
• Keep the parking lot and loading areas clean and organized.

What You’ll Do

• Ensure club pick‑up orders are filled, notifying members of delays or product shortages.
• Offer alternative product options to members when necessary.
• Operate safety sweeps, follow merchandise handling procedures, and report unsafe situations.
• Process member purchases and payments, utilize cash registers, and assist with member transactions.
• Zone, organize, and maintain carts/flatbeds, and use cart retrieval equipment according to policy.
• Collaborate with managers and coworkers, prioritize tasks, and suggest improvement opportunities.

Benefits

• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase plan, company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting.
• Other benefits: short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement.
• Educational benefit: Live Better U – company‑paid education program.

Employment Type

Part‑time

Location

2855 Veterans Memorial Pkwy, Saint Charles, MO 63303‑3526, United States of America