Member Assist Cart Attendant

Sam's Club; Holland (MI); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Health benefits (medical, vision, dental coverage)

401(k) and stock purchase options

Paid time off and parental leave

Job summary

A leading retail warehouse club is seeking a Member Assist Cart Attendant in Holland, MI. The role involves ensuring an organized parking lot, assisting members with their purchases, and maintaining safety standards. Ideal candidates thrive in fast-paced environments and prioritize member satisfaction. Health benefits and other financial perks are included.

Responsibilities

• Ensure a well-kept parking lot and assist members with purchases.
• Maintain safety of the facility according to company policies.
• Provide member service by resolving issues and promoting products.

Skills

Fast-paced environment

Multitasking

Member satisfaction

Problem-solving

Job description

Overview

Join to apply for the Member Assist Cart Attendant role at Sam’s Club. We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. The role involves ensuring a well‑kept parking lot, assisting members with loading, and overall providing a great member experience.

Base Pay

$16.00/hr - $23.00/hr

Responsibilities

• Ensure members see a well‑kept parking lot which includes helping members with their purchases and ensuring there are carts ready and available.
• Assist members, helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go, rain or shine.
• Maintain safety of facility as per company policies (safety sweeps, handling merchandise, reporting unsafe situations).
• Provide member service by acknowledging members, assisting with purchasing decisions, processing purchases, resolving issues, promoting products, and maintaining cart availability.
• Execute additional tasks such as contacting members about pickup delays, informing them when products are unavailable, offering alternative options, ensuring items are packaged and dispensed properly, and maintaining parking lot cleanliness.

What you’ll do…

Ensures club pick up orders are filled by contacting members to notify them when pickup time is delayed; informing members when products are unavailable (e.g., out of stock); offering alternative product options when needed; ensuring items are packaged and dispensed according to company policies and procedures; resolving member issues and concerns; and promoting the company’s products and services. Maintains safety of the facility according to company policies, conducts safety sweeps, follows procedures for handling merchandise, and reports unsafe situations to management.

Qualities & Qualifications

• Thrive in fast‑paced environments.
• Multitask at heart.
• Keep member satisfaction as top priority.
• Stand for long periods while assisting members quickly and accurately.
• Problem‑solver who tackles obstacles head‑on to ensure excellence.

Minimum Qualifications: None listed.

Benefits

• Health benefits (medical, vision, dental coverage).
• Financial benefits (401(k), stock purchase, company‑paid life insurance).
• Paid time off (PTO, parental leave, family care leave, bereavement, jury duty, voting).
• Other benefits including short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy reimbursement.
• Live Better U – company‑paid education benefit program.

Location

2190 N Park Dr, Holland, MI 49424‑9595, United States of America.