Member Assist Cart Attendant

Sam's Club; Hot Springs (AR); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Health benefits (medical, vision, dental)

401(k) and stock purchase options

Paid time off benefits including PTO and parental leave

Company discounts and life insurance

Job summary

A leading retail corporation in Hot Springs, AR is seeking a Member Assist Cart Attendant to enhance the shopping experience by ensuring a clean parking area and assisting members with their purchases. Ideal candidates thrive in fast-paced environments, prioritize member satisfaction, and possess strong problem-solving skills. Competitive pay ranging from $16.00 to $23.00 per hour is offered along with various benefits including health coverage and paid time off.

Responsibilities

• Ensures orders are filled and communicates with members about delays or unavailable products.
• Promotes company products and services while assisting customers throughout the facility.
• Maintains cleanliness and organization in designated areas.

Skills

Fast-paced environment adaptability

Multi-tasking ability

Member satisfaction focus

Problem-solving skills

Job description

Join to apply for the Member Assist Cart Attendant role at Sam's Club

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $23.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Qualities & Skills

• You thrive in fast‑paced environments
• You’re a multi‑tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence

Impact

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member‑ready area

Responsibilities

Ensures club pick‑up orders are filled by contacting members to notify them when pickup time is delayed; informs members when products are unavailable and offers alternative product options; ensures products are selected and packaged according to company policies; ensures items are dispensed when members arrive for pickup; resolves member issues; promotes the company’s products and services. Maintains safety of facility, conducts safety sweeps, follows procedures for handling merchandise, corrects unsafe situations, provides member service by acknowledging the member, assisting with purchasing decisions, processes member purchases, assists with payments, utilizes cash registers, locates and organizes merchandise, zones designated areas, resolves member issues, promotes products, organizes and maintains availability of carts/flatbeds, assists members with transporting items, utilizes cart retrieval equipment, and maintains parking lot cleanliness. Complies with company policies, procedures, and standards of ethics and integrity; completes work assignments and priorities by using policies, data, and resources; collaborates with managers, co‑workers, customers, and other business partners; identifies priorities and deadlines; carries out tasks; communicates progress; determines improvement opportunities; and adapts to change.

Compensation & Benefits

Competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet.

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Minimum Qualifications

Not specified. No minimum qualifications listed.

Preferred Qualifications

No preferred qualifications listed.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.