Member Advocate & Universal Banker

Together Credit Union; Saint Peters (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

Together Credit Union in Saint Peters, MO, seeks a personal service counselor dedicated to providing exceptional member service through financial advocacy and guidance. In this role, you'll engage with members to identify their financial needs, perform transactions accurately, and promote Credit Union services through community outreach.

The ideal candidate should have at least two years of professional experience and a high school diploma. Strong interpersonal and communication skills are vital in creating meaningful relationships with our members.

Qualifications

• Minimum of 2 years of related professional experience.
• Federal registration with the Nationwide Mortgage Licensing System and Registry and Notary Public Certifications may be obtained after hire.

Responsibilities

• Deliver a personal service experience to members.
• Engage with members to identify financial needs.
• Perform financial transactions with accuracy.
• Collaborate to achieve overall branch objectives.
• Follow up on membership appointments and loan leads.
• Resolve member inquiries and concerns.

Skills

Exceptional service delivery

Interpersonal skills

Organizational skills

Problem solving

Verbal and written communication

Education

High school diploma

Job description

Together Credit Union in Saint Peters, MO, seeks a personal service counselor dedicated to providing exceptional member service through financial advocacy and guidance. In this role, you'll engage with members to identify their financial needs, perform transactions accurately, and promote Credit Union services through community outreach.

The ideal candidate should have at least two years of professional experience and a high school diploma. Strong interpersonal and communication skills are vital in creating meaningful relationships with our members.