Member Advocate & Universal Banker

Together Credit Union; Lake Saint Louis (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

Together Credit Union is seeking a Personal Service Counselor responsible for providing exceptional service and financial guidance to members. The role involves engaging with members, performing transactions, and maintaining compliance with all regulatory requirements.

A high school diploma and a minimum of 2 years of related experience are required. Ideal candidates possess strong interpersonal skills, a commitment to member satisfaction, and the ability to work collaboratively to meet branch objectives.

Qualifications

• Minimum of 2 years of related professional experience.
• Federal registration with the Nationwide Mortgage Licensing System and Registry and Notary Public Certifications.

Responsibilities

• Engages with members to build relationships and identify financial needs.
• Performs financial transactions efficiently and accurately.
• Maintains responsibility for daily balance of cash drawer.
• Promotes the Credit Union through outreach and networking.

Skills

Exceptional service orientation

Interpersonal skills

Organizational skills

Problem solving skills

Communication skills

Education

High school diploma

Job description

Together Credit Union is seeking a Personal Service Counselor responsible for providing exceptional service and financial guidance to members. The role involves engaging with members, performing transactions, and maintaining compliance with all regulatory requirements.

A high school diploma and a minimum of 2 years of related experience are required. Ideal candidates possess strong interpersonal skills, a commitment to member satisfaction, and the ability to work collaboratively to meet branch objectives.