Member-Focused Universal Banker & Financial Guide

Together Credit Union; O’Fallon (MO); On-site; USD 36,000 - 52,000; Full time

Job summary

Together Credit Union in O’Fallon, MO seeks a Personal Service Counselor (Universal Banker) to deliver a personal service experience, build member relationships, and provide financial guidance that helps members achieve their best life.

You will handle deposits and cash transactions, assist with savings and lending transactions, promote credit union products, and ensure member privacy and regulatory compliance across branches.

Qualifications

• High school diploma (or equivalent) required.
• Minimum of 2 years of related professional experience.
• Federal NMLS Licensing and Notary Public certifications may be obtained after hire.

Responsibilities

• Engages with members to build relationships and identify financial needs.
• Performs cash transactions and completes savings/lending steps with proper documentation.
• Maintains daily cash drawer balance and supports branch objectives.
• Promotes Credit Union products through outreach and referrals.
• Protects member privacy and complies with safety, security, and regulatory requirements.

Skills

Customer service

Interpersonal skills

Communication skills

Problem solving

Education

High School Diploma

2+ years related professional experience

NMLS licensing & Notary (after hire)

Job description

Together Credit Union in O’Fallon, MO seeks a Personal Service Counselor (Universal Banker) to deliver a personal service experience, build member relationships, and provide financial guidance that helps members achieve their best life.

You will handle deposits and cash transactions, assist with savings and lending transactions, promote credit union products, and ensure member privacy and regulatory compliance across branches.