Member Advocate: Empower Community Banking

First-Citizens'-Federal-Credit-Unio; Hyannis (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Supportive team

Learning & development

Tuition assistance

Employee Assistance Program

Work-life balance

401K match

Volunteer time off

Health insurance

Job summary

First Citizens' Federal Credit Union is seeking a Member Advocate to deliver a positive member experience and help the community achieve financial freedom. This role focuses on advocacy and support within the branch and across internal and external networks.

The position emphasizes a can-do attitude and a commitment to helping others, with a collaborative environment and opportunities for learning and development.

Qualifications

• Desire to help others and the community.
• Willingness to learn and adapt with a can-do attitude.

Responsibilities

• Provide a positive member experience at the branch.
• Assist in various branch activities to support the community.
• Advocate for members with no product selling required and offer internal/external assistance.

Skills

Team player

Positive attitude

Innovative mindset

Job description

First Citizens' Federal Credit Union is seeking a Member Advocate to deliver a positive member experience and help the community achieve financial freedom. This role focuses on advocacy and support within the branch and across internal and external networks.

The position emphasizes a can-do attitude and a commitment to helping others, with a collaborative environment and opportunities for learning and development.