Member Advocate - Community-Focused Banking

First-Citizens'-Federal-Credit-Unio; Pine Tree Corner (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Supportive & Collaborative Work Envi

Learning & Development

Tuition Assistance

Employee Assistance Program

Work-Life Balance

401K Program (Fully Vested - 5% Match)

Volunteer Time Off

Health Insurance

Job summary

First Citizens' Federal Credit Union in Massachusetts is seeking a Member Advocate to deliver a positive member experience and assist in various branch activities, helping community members achieve financial freedom.

This role focuses on advocacy rather than selling products, working with internal and external communities. A can-do attitude and willingness to learn are valued, with opportunities for collaboration and growth within a supportive team.

Qualifications

• Desire to help others and our community.
• Can-do attitude and willingness to learn.
• Team player with an innovative mindset.

Responsibilities

• Provide a positive member experience and assist in various branch activities to help members achieve financial freedom.

Job description

First Citizens' Federal Credit Union in Massachusetts is seeking a Member Advocate to deliver a positive member experience and assist in various branch activities, helping community members achieve financial freedom.

This role focuses on advocacy rather than selling products, working with internal and external communities. A can-do attitude and willingness to learn are valued, with opportunities for collaboration and growth within a supportive team.