Member Advisor: Personal Banking & Community Impact

Priority Dispatch Corp.; Bedford (IN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Hoosier Hills Credit Union is seeking an Associate Member Advisor in Bedford, IN to deliver exceptional member service and assist with everyday financial needs. You will handle transactions, account maintenance, and product education, while building trusted relationships with members and supporting their financial goals.

Ideal candidates bring 1-3 years in customer-facing roles, strong communication skills, and a commitment to accuracy and confidentiality in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of experience in customer-facing roles preferred.
• Strong attention to detail and accuracy required.
• Professionalism, confidentiality, and sound judgment when handling member information.
• Excellent communication skills, both written and verbal.
• Ability to analyze information, identify solutions, and make sound decisions.

Responsibilities

• Provide exceptional member service and build relationships with members.
• Process transactions and maintain accounts with accuracy and speed.
• Assist with online banking, statements, card activation, and general maintenance.
• Identify product needs and suggest HHCU products to meet member goals.

Skills

Customer service

Attention to detail

Communication skills

Multi-tasking

Cash handling

Problem solving

Education

High school diploma or equivalent

Job description

Hoosier Hills Credit Union is seeking an Associate Member Advisor in Bedford, IN to deliver exceptional member service and assist with everyday financial needs. You will handle transactions, account maintenance, and product education, while building trusted relationships with members and supporting their financial goals.

Ideal candidates bring 1-3 years in customer-facing roles, strong communication skills, and a commitment to accuracy and confidentiality in a fast-paced environment.