Member Center Lead: Banking & Customer Experience

Beacon Credit Union - Indiana; Auburn (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) match

Incentive/bonus program

Tuition reimbursement

Job summary

Beacon Credit Union Indiana seeks a frontline leader to ensure members receive fast, courteous service, set up new accounts, process teller transactions, respond to issues, and guide members to other service areas. The role requires completion of the credit union's management training program and to assist the Member Center Manager with daily operations.

In addition to leading coverage, you will open/close and maintain consumer and business accounts, process deposits/loans, and support member

Qualifications

• Three to five years of similar or related experience required.

Responsibilities

• Offers full leadership support to the Member Center Manager.

Skills

Experience 3-5 years

Communication skills

Cash handling

Team leadership

Attention to detail

Good judgment

Trust and diplomacy

Relationship building

Education

Two-year college degree

Four-year degree preferred

Tools

Core banking system

IRAdirect

Application Xtender

Job description

Beacon Credit Union Indiana seeks a frontline leader to ensure members receive fast, courteous service, set up new accounts, process teller transactions, respond to issues, and guide members to other service areas. The role requires completion of the credit union's management training program and to assist the Member Center Manager with daily operations.

In addition to leading coverage, you will open/close and maintain consumer and business accounts, process deposits/loans, and support member