Member Advisor II - Financial Guidance & Service

True Community Credit Union; Livonia (MI); Sur place; USD 25 000 - 27 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401(k)

Pension

Tuition reimbursement

Gym reimbursement

Life insurance

Disability insurance

Paid family leave

Flexible spending accounts

Résumé du poste

TRUE Community Credit Union is seeking a full-time Member Advisor II at our Livonia Branch to help members navigate everyday banking needs and build financial confidence.

You will process deposits, withdrawals, transfers and loan payments while engaging members in personalized conversations to recommend suitable products and solutions. Strong service and problem-solving skills are essential.

Qualifications

• High school diploma or GED required.
• Minimum of two years of experience in a financial institution preferred.
• Lending, account opening, and sales experience preferred.
• Strong member service and relationship-building skills.
• Ability to navigate multiple systems and software applications.

Responsabilités

• Process deposits, withdrawals, transfers, loan payments and other account transactions with accuracy.
• Engage members in conversations to uncover financial needs and recommend products and services.
• Open and maintain deposit accounts and assist with consumer loan applications.
• Educate members on fraud prevention and account security.
• Build trusted relationships and strengthen member relationships with every interaction.

Connaissances

Strong member service, communication,

Multitasking in fast-paced environment

Navigate multiple systems and software

Lending, account opening and sales

Formation

High school diploma or GED

Description du poste

TRUE Community Credit Union is seeking a full-time Member Advisor II at our Livonia Branch to help members navigate everyday banking needs and build financial confidence.

You will process deposits, withdrawals, transfers and loan payments while engaging members in personalized conversations to recommend suitable products and solutions. Strong service and problem-solving skills are essential.