Member Advisor - Consultative Car Membership Sales

Flexcar; San Jose (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Day 1 benefits

401(k) with company match

Medical, dental, and vision coverage

Weekly pay

Uniforms provided

Employee discount on Flexcar services

Job summary

Flexcar in San Jose is seeking a Member Advisor to engage prospective members mainly by phone, chat, email, and in person. You will guide them from first questions to their first Flexcar, explaining options, pricing, and how Flexcar compares to other vehicle ownership models.

Based at our San Jose hub, you'll build trust through clear pricing, thoughtful questions, and timely responses. The role rewards with day-one benefits, overtime eligibility, and a focus on turning inquiries into lasting

Qualifications

• 3–4 years of consultative, high-touch sales experience.
• Automotive retail experience strongly preferred.
• Motivated by results and growth of membership.
• Natural teacher who simplifies pricing and product details.
• Great listener who asks good questions and builds trust.
• Warm, patient, and trustworthy with customers.
• Comfortable talking about cars, trims, and family fits.

Responsibilities

• Guide prospective members from first questions to their first Flexcar.
• Explain how Flexcar works in plain language, including costs and comparisons.
• Understand each person's needs and match them with the right car and plan.
• Turn hesitation into confidence and provide clear reasons to move forward.
• Respond quickly to inquiries and handle chat/phone handoffs.
• Build relationships that keep members engaged beyond signup.

Skills

Consultative sales

Phone-based sales

Active listening

Customer empathy

Job description

Flexcar in San Jose is seeking a Member Advisor to engage prospective members mainly by phone, chat, email, and in person. You will guide them from first questions to their first Flexcar, explaining options, pricing, and how Flexcar compares to other vehicle ownership models.

Based at our San Jose hub, you'll build trust through clear pricing, thoughtful questions, and timely responses. The role rewards with day-one benefits, overtime eligibility, and a focus on turning inquiries into lasting