Sales Advisor - Membership

Flexcar; San Jose (CA); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

80 hours PTO (first year)

401(k) with match

Health coverage from day one

Employee discounts

Job summary

Flexcar in San Jose is seeking a Member Advisor to talk with prospective members by phone, chat, and in person, understand their needs, and guide them to the right Flexcar plan. You will be based at our San Jose hub, near the cars and the team that supports our members, grounding your guidance in real experience.

The role emphasizes replacing skepticism with confidence, explaining pricing and inclusions clearly, and building lasting relationships that keep members engaged and on the road.

Qualifications

• 3–4 years of consultative, high-touch sales experience.

Responsibilities

• Guide prospective members from first questions to their first Flexcar.
• Explain how Flexcar works in plain language: what's included, what it costs, and how it compares to buying, leasing, or financing.
• Understand each person's needs — budget, timeline, how they'll use the car — and match them with the right car and plan.
• Turn hesitation into confidence: answer the hard questions honestly and give people a clear reason to move forward.
• Respond fast to new inquiries, and pick up handoffs from chat and our inbound line.
• Build relationships that outlast the signup — stay connected with your members so they feel known, supported, and glad they joined.

Skills

Consultative sales

Phone-first selling

Active listening

Clear communication

Job description

Job Title: Sales Advisor - Membership - (Member Advisor)

Location: San Jose Location- (Tully Road-Onsite)

Compensation: $33.75 - $36.25 + up to 10% performance bonus -Benefits day 1

About Flexcar

Flexcaris completely reimagining car ownership. We offer the world’s first month-to-month car lease, with insurance and maintenance included. Members can swap cars anytime as their needs change, without the commitment or hassle of traditional car ownership. By combining operationalexpertisewith technology, data, andAI,we’retransforming every aspect of the customer journey and delivering a more affordable, flexible, and hassle-free alternative to buying or leasing

About the role

Most people have only ever bought or leased a car, so Flexcar takes some explanation. As a Member Advisor, you'll work with prospective members — mostly by phone, and in person, over chat, and by email — to understand their situation and help them see how Flexcar can be the right fit for them. Most of the people you talk to have options. Your job is to replace skepticism with confidence — not to push. Your success is measured in two things: new members on the road, and relationships that keep them with us.
You'll be based at our San Jose hub, close to the cars and the team that supports our members, so your guidance is grounded in the real experience.

What you'll do

• Guide prospective members from first questions to their first Flexcar.
• Explain how Flexcar works in plain language: what's included, what it costs, and how it compares to buying, leasing, or financing.
• Understand each person's needs — budget, timeline, how they'll use the car — and match them with the right car and plan.
• Turn hesitation into confidence: answer the hard questions honestly and give people a clear reason to move forward.
• Respond fast to new inquiries, and pick up handoffs from chat and our inbound line.
• Build relationships that outlast the signup — stay connected with your members so they feel known, supported, and glad they joined.

What we're looking for

• 3–4 years of consultative, high-touch sales experience — phone-first, and measured on outcomes.
• Automotive retail experience strongly preferred — you already know the objections, and the dealership frustrations we exist to solve.
• Motivated by results — you take pride in growing membership, and in doing it the right way.
• A natural teacher: you can make pricing, insurance, and product details simple and clear.
• A great listener who asks good questions before offering answers.
• Warm, patient, and trustworthy — people feel comfortable with you quickly.
• Comfortable talking cars — trims, features, what actually fits a family — without needing to be a technician.

What Tops The Tank

• Rest &Relax!Potentialtoaccrue80 hoursof PTO your first year, and up to120 hoursin later years plus multiple company paid holidays and40 hoursof Sick time.

• Save for Your Future!401(k) with company match from day one of hire

• Benefits:Excellent, low-cost healthcare coverageincluding:medical, dental, vision, eligibilityday one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance

• Drive aFlexcar!Discounted employee rate onFlexcarproducts and no annual membership fee

• Weekly PayandEmployee Referral Bonus

• Uniforms

• Reimbursementfor ASE certifications

• Tools –That you will get to keep after a year

• and other amazingperks!

Compensation Transparency (California – SB 1162)

The hourly pay range for this position is $33.75 - $36.25 per hour, plus a performance bonus of up to 10% of base pay tied to both new members and the members who stay. This is not a commission role — you will never negotiate a price or work a commission sheet. We would rather reward the advisor whose members are still with us a year from now.

This rangerepresentsthereasonably expectedpay range for this role within California. Actual compensation will be bedeterminedbased on:

• Experience
• Skills and competencies
• Geographic location
• Internal equity considerations

This position is paid on an hourly basis and is eligible for overtimein accordance withCalifornia wage and hour laws.

Local Ordinance Compliance

Flexcarcomplies withall applicable state, federal and local employment laws, including:

• California minimum wage and overtime laws
• San Jose Minimum Wage Ordinance
• Richmond Minimum Wage Ordinance
• California Healthy Workplaces, Healthy Families Act
• Applicable local paid sick leave ordinances

Where local laws provide greater employee protections or benefits than state or federal law,Flexcarwillcomply withthe more protectivestandard.

What tops the tank;

• Accrual of up to80 hoursof PTO in the first year (increasing with tenure)
• Paid Sick Leavein accordance withCalifornia and applicable local law
• Company-paid holidays
• 401(k) with company match (Day One eligibility)
• Medical, dental, and vision coverage (Day One eligibility)
• Weekly pay
• Uniforms provided
• Employee discount onFlexcarservices

*This is a non-exempt position eligible for overtime, including daily overtime in accordance with California law*

Work Authorization

*Applicants mustbe authorized towork in the United States.Flexcarparticipates in E-Verify where required by law.*

At-Will Employment

Employment withFlexcaris at-will. This means that either the employee orFlexcarmayterminatethe employment relationship at any time, with or without cause and with or without notice, subject to applicable law. Nothing in this job description shall be construed as creating a contract of employment.

Equal Employment Opportunity

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.