MedTech Front Desk & Visitor Concierge

Mindray; Mahwah (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with company match

Tuition reimbursement

Paid time off

Disability coverage

FSA/HSA options

Job summary

Mindray North America is seeking a friendly Receptionist to welcome visitors and screen calls, directing them to the correct department. The role supports the Operations Group and ensures a secure, professional lobby environment.

The ideal candidate will maintain a professional demeanor, manage scheduling, and assist with miscellaneous customer service tasks in a fast-paced setting. A high school diploma and SAP/Office familiarity are preferred.

Qualifications

• High School degree required; business school preferred.
• Strong interpersonal, communication and organizational skills.
• Demonstrated ability to interface with all levels of personnel and maintain confidentiality.
• Microsoft Office and Lotus Notes skills preferred.

Responsibilities

• Screen incoming calls and assist callers; greet visitors and direct to appropriate department.
• Maintain reception area cleanliness and document actions and needs.
• Assist supervisor with developing and maintaining reception scheduling.
• Complete projects directed by Customer Service Manager.
• Process fax orders for parts/accessories as needed.

Skills

Interpersonal skills

Communication

Organizational skills

SAP experience

Microsoft Office

Lotus Notes

Education

High School diploma

Business school preferred

Tools

SAP

Microsoft Office

Lotus Notes

Job description

Mindray North America is seeking a friendly Receptionist to welcome visitors and screen calls, directing them to the correct department. The role supports the Operations Group and ensures a secure, professional lobby environment.

The ideal candidate will maintain a professional demeanor, manage scheduling, and assist with miscellaneous customer service tasks in a fast-paced setting. A high school diploma and SAP/Office familiarity are preferred.