MedTech Commercial Service Delivery Lead

Veeva Systems; Minneapolis (MN); On-site; USD 80,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible PTO

Retirement programs

1% charitable giving program

Job summary

A leading cloud solutions provider is seeking a Service Delivery Lead - MedTech Commercial in Minneapolis, United States. This mid-senior level role involves ensuring customer success for MedTech clients by managing a skilled services team. The ideal candidate will have at least 10 years of experience in enterprise software implementation and 2 years in people management. Benefits include flexible PTO, health insurance, and retirement programs, with a competitive salary range of $80,000 to $200,000.

Qualifications

• 10+ years of experience in enterprise software implementation.
• 2+ years of people management experience.
• Proven track record of managing large complex systems projects and teams.
• Expertise in enterprise software with deep understanding of system integration and product implementation.
• Operational excellence in leading services.

Responsibilities

• Lead customer success for MedTech solutions with Veeva's Commercial Solutions.
• Manage team hiring, development, capacity, utilization, and staffing.
• Support sales and other teams in pre-sales processes.

Skills

Enterprise software implementation

People management

System integration

Project management

Resource management

Job description

A leading cloud solutions provider is seeking a Service Delivery Lead - MedTech Commercial in Minneapolis, United States. This mid-senior level role involves ensuring customer success for MedTech clients by managing a skilled services team. The ideal candidate will have at least 10 years of experience in enterprise software implementation and 2 years in people management. Benefits include flexible PTO, health insurance, and retirement programs, with a competitive salary range of $80,000 to $200,000.