Endpoint Management Lead – Desktop Solutions

idexcel; Minneapolis (MN); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading IT services firm seeks an Endpoint Technical Services Delivery Lead in Minneapolis, MN. This role demands expertise in SCCM and MDT for desktop management, along with strong leadership and communication skills. Candidates should have over 5 years of relevant experience and be comfortable managing teams while interfacing with clients. The position focuses on enhancing user experience through innovative solutions in a client-facing environment. Excellent communication abilities are essential for success in this role.

Qualifications

• 5+ years of MS Windows desktop operating system deployment experience.
• 5+ years of SCCM experience.
• Understanding/familiarity with Image Development and Management.

Responsibilities

• Lead a team of managed desktop service analysts.
• Create and document desktop support processes.
• Ensure enterprise management tooling features are fully utilized.

Skills

Microsoft SCCM OSD

Microsoft Deployment Toolkit (MDT)

Group Policy Objects (GPO)

Scripting with Powershell

Application virtualization

Team Leadership

Client Communication

Education

Related 4 yr. College degree

High School diploma or GED

Tools

Microsoft SCCM

Microsoft MDT

Job description

A leading IT services firm seeks an Endpoint Technical Services Delivery Lead in Minneapolis, MN. This role demands expertise in SCCM and MDT for desktop management, along with strong leadership and communication skills. Candidates should have over 5 years of relevant experience and be comfortable managing teams while interfacing with clients. The position focuses on enhancing user experience through innovative solutions in a client-facing environment. Excellent communication abilities are essential for success in this role.