MedSpa Coordinator

Kindcare Pediatric Center; Passaic (NJ); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Training & development

Opportunity for advancement

Wellness resources

Complimentary treatment each quarter

Commission opportunities on sales

Growth opportunities

Job summary

Dahlia's Wellness Center & Medspa is seeking a friendly, organized Patient/Client Coordinator to join our growing team in Passaic, NJ. The role focuses on warm client interactions, scheduling, follow-ups, and delivering a luxury client experience.

Ideal candidates are bilingual English/Spanish, comfortable on phones and social media, with strong communication, sales orientation, and teamwork. Flexible work-from-home options are available.

Qualifications

• Excellent communication and customer service skills.
• Organized, reliable, and detail-oriented.
• Comfortable using phones, social media, texting, and scheduling software.
• Sales experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Answer phones, texts, emails, and online inquiries.
• Schedule and confirm appointments; follow up with leads and clients.
• Assist with client retention and rebooking; educate on services and packages.

Skills

Excellent communication

Customer service

Organized & detail-oriented

Phone, text, email, scheduling

Bilingual English/Spanish

Sales experience

Tools

Scheduling software

CRM systems

Job description

Bilingual (English/Spanish) preferred

Benefits

• Bonus based on performance
• Employee discounts
• Training & development
• Opportunity for advancement
• Wellness resources

Dahlia's Wellness Center & Medspa is seeking a friendly, organized, and professional Patient/Client Coordinator to join our growing team.

Tuesdays-Saturdays | Passaic, NJ

About Us

Dahlia's Wellness Center is a family-owned, physician-led, bilingual wellness and aesthetic practice dedicated to providing exceptional care, personalized treatment plans, and a welcoming client experience. We believe in building lasting relationships through education, integrity, and genuine care, helping our clients look and feel their best with confidence.

We are looking for someone who is:

• Warm, professional, and personable
• Comfortable building relationships with clients
• Confident speaking on the phone and following up with leads
• Organized, proactive, and detail-oriented
• Coachable and eager to learn
• Passionate about wellness, beauty, skincare, and client care
• Comfortable discussing services, promotions, and treatment options with clients

Responsibilities

Client Communication

• Answer phones, texts, emails, and online inquiries
• Schedule and confirm appointments
• Follow up with prospective and existing clients
• Assist with client retention and rebooking

Front Desk Operations

• Check clients in and out
• Manage intake forms and client records
• Support daily office operations
• Maintain a clean, organized, and welcoming reception area

Sales & Client Experience

• Educate clients on services, packages, and promotions
• Assist with package and product sales
• Request reviews and testimonials
• Help create a positive, luxury client experience

Qualifications

• Excellent communication and customer service skills
• Organized, reliable, and detail-oriented
• Comfortable using phones, social media, texting, and scheduling software
• Sales experience preferred
• Bilingual (English/Spanish) preferred
• Medspa, spa, medical office, salon, or hospitality experience preferred

Benefits

• Employee discounts on products and services
• Complimentary treatment each quarter (facial, laser session, etc.)
• Commission opportunities on sales
• Growth opportunities within the company
• Supportive and positive team environment
• Salary based on experience

Flexible work from home options available.