Front Desk / Patient Relationship Representative

Cosmetic Physician Partners; Garden City (ID); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Aesthetic perks

401K with employer contributions

Job summary

Cosmetic Physician Partners in Garden City, Idaho, seeks a Patient Relationship Representative to serve as ambassador for our Med spas, ensuring every client experience reflects care, excellence, and human connection.

You will greet patients, coordinate appointments, handle front desk tasks, process payments, and support retail sales with a professional, sales-oriented mindset. Experience in med spa or luxury retail preferred; strong interpersonal skills required.

Qualifications

• Minimum 2 years experience in a Medspa, hospitality or retail environment, preferably in a high-end or luxury market.
• Strong interpersonal skills and a customer-focused approach.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Greet and check in patients with a warm, professional welcome and accurately enter patient information.
• Escort patients to exam rooms, maintain comfort, and ensure rooms are clean and prepared between appointments.
• Manage front desk operations including scheduling, calls, voicemail, check-outs, chart prep, and admin tasks.
• Process payments, balance daily transactions, complete end-of-day paperwork, and support retail inventory and sales.

Skills

Client relationship building

Sales mindset

Communication skills

Multitasking

Job description

About the role:

As a Patient Relationship Representative, you will serve as an ambassador for our Med spas, ensuring every client experience reflects our philosophy of care, excellence, and human connection.

In this role, you will take the time to understand each client’s individual needs, thoughtfully coordinate appointments, and elevate every touchpoint of the client journey. By creating exceptional experiences and building lasting relationships, you will help shape each client’s impression of the brand.

This opportunity is ideal for someone who thrives in a fast-paced environment and approaches client care as a trusted advisor. We are seeking a motivated, client-focused professional with a strong sales mindset, a passion for learning, and a natural ability to

build meaningful relationships. Ambition, organization, and strong interpersonal skills will be key to supporting the continued growth of the team and upholding our reputation.

Previous experience in a med spa, aesthetic practice, or luxury retail environment is preferred; however, we also welcome candidates with a strong background in customer-focused roles who are passionate about delivering elevated service.

Essential Duties Include:

• Greet and check in patients, ensuring a warm, professional welcome while collecting and accurately entering patient information.
• Escort patients to exam rooms, maintain comfort, and ensure rooms are clean, organized, and prepared between appointments.
• Manage front desk operations including scheduling, phone calls, voicemail, patient check-outs, chart preparation, and general administrative tasks.
• Process payments, balance daily transactions, complete end-of-day paperwork, and support retail inventory management and sales.

Compensation:

The appointed candidate will be offered an hourly rate within the range of USD$22 plus the opportunity for commission, a comprehensive benefits package including: medical, dental, vision, a paid time off program, aesthetic perks and a 401K plan with employer contributions.

Qualifications:

Minimum 2 years experience in a Medspa, hospitality or retail experience preferably gained within a high end or luxury market.

Work Schedule:

The clinics are open Monday-Thursday 9AM-8PM and Friday & Saturdays from 9AM-6PM. Candidates must be available nights and Saturdays.