Bilingual MedSpa Client Experience Specialist (Remote)

Kindcare Pediatric Center; Passaic (NJ); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Training & development

Opportunity for advancement

Wellness resources

Complimentary treatment each quarter

Commission opportunities on sales

Growth opportunities

Job summary

Dahlia's Wellness Center & Medspa is seeking a friendly, organized Patient/Client Coordinator to join our growing team in Passaic, NJ. The role focuses on warm client interactions, scheduling, follow-ups, and delivering a luxury client experience.

Ideal candidates are bilingual English/Spanish, comfortable on phones and social media, with strong communication, sales orientation, and teamwork. Flexible work-from-home options are available.

Qualifications

• Excellent communication and customer service skills.
• Organized, reliable, and detail-oriented.
• Comfortable using phones, social media, texting, and scheduling software.
• Sales experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Answer phones, texts, emails, and online inquiries.
• Schedule and confirm appointments; follow up with leads and clients.
• Assist with client retention and rebooking; educate on services and packages.

Skills

Excellent communication

Customer service

Organized & detail-oriented

Phone, text, email, scheduling

Bilingual English/Spanish

Sales experience

Tools

Scheduling software

CRM systems

Job description

Dahlia's Wellness Center & Medspa is seeking a friendly, organized Patient/Client Coordinator to join our growing team in Passaic, NJ. The role focuses on warm client interactions, scheduling, follow-ups, and delivering a luxury client experience.

Ideal candidates are bilingual English/Spanish, comfortable on phones and social media, with strong communication, sales orientation, and teamwork. Flexible work-from-home options are available.