Surgery Coordinator

Aesthetic Partners; Naples (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Paid vacation and holidays

401k with company match

Company Paid Life insurance

Uniform allowance

Employee assistance program

Employee discounts

Professional development assistance

Job summary

Azul, part of the Aesthetic Partners network, is seeking a Surgery Coordinator in Ft. Myers, FL. You will schedule all surgical cases, provide pre-operative guidance, counsel patients, and manage pre/post-operative activities.

A strong understanding of HIPAA and billing practices is essential as you coordinate with the OR and physicians to optimize scheduling and patient care. We offer a comprehensive benefits package and a culture focused on professional development and excellent patient

Qualifications

• Experience with surgical scheduling and pre/post-operative coordination.
• Ability to counsel patients regarding procedures, insurance, and costs.
• Accurate completion of surgical billing and collections.

Responsibilities

• Schedule all surgical cases for assigned provider.
• Provide pre-operative instructions and collect patient information.
• Counsel patients on surgeries, insurance coverage and costs.
• Complete surgical billing and collect deposits/final payments.
• Follow up with cancelled or rescheduled surgeries.

Skills

Scheduling

Patient counseling

Billing coordination

Communication

Tools

Practice management system

Job description

About The Brand

Azul has been a nationally awarded, top-producing aesthetics company in the Florida market for over 20 years, growing from a single location to multiple locations operating in Naples, Bonita Springs, Fort Myers, Cape Coral, and the Sarasota market. Azul offers a suite of products and services, including aesthetics, injectables, body contouring, plastic surgery, beauty products, and more.

Surgery Coordinator - Ft. Myers, FL

The Azul brand is part of a larger network within Aesthetic Partners, which owns practices across the US. As a company, Aesthetic Partners has a strong culture of sharing best practices, providing ongoing training, and leveraging the portfolio’s resources to help each brand grow. We strive to hire talented and professional individuals across our brands and invest in their continued professional development.

The ideal candidate is highly motivated with a passion for the beauty and wellness industry and ready to serve as a brand ambassador for Azul. Our Surgery Coordinator reports to the Physician.

Essential Functions Include But Are Not Limited To

• Schedule all surgical cases for assigned provider.
• Provide pre-operative instructions to patients, monitor incoming patient information from various sources and scan all documents into patient charts.
• Counsel patients’ for all surgeries.
• Stay current with the latest technologies & medication and be able to answer general patient questions.
• Discuss benefits and costs of insurance and/ or cosmetic cases.
• Forward packet of surgical paperwork to our surgical facility.
• Inform patients of any pre-admission testing (Labs, EKG, etc.) as needed. Counsel patients on what is expected the day of surgery, answer any pre-surgical questions, and inform of follow up care.
• Work with OR scheduling office to ensure all OR cases are scheduled in a timely manner as according to physician direction and all appropriate paperwork is received by appropriate parties.
• Have an understanding of the billable diagnosis per procedure codes.
• Maintain database to ensure all pre-surgical forms, medical clearance documents, patient radiological exams and laboratory work is completed in a timely manner within the guidelines of OR scheduling.
• Work with clinical operations manager to improve utilization of OR block-time and release unused OR time.
• Review surgical and clinical forms for completeness and accuracy for all surgical procedures.
• Seek approvals surrounding physician schedule(s) in order to utilize and accommodate additional OR time; communicate approved changes with various staff members, identify conflicts with physician clinic/academic and OR schedule, provide suggestions and assist in the resolution of conflicts.
• Accurately complete surgical billing
• Collect deposit and final payment from patient
• Follow up with cancelled surgery patients and ensure we schedule follow up and or new surgery date.
• Follow up with patients that did not follow through with booking a quoted surgery.
• Work on special projects; perform other related duties as assigned or requested.
• Schedule pre-operative and post-operative visits.
• Required Training: Conforms to all applicable HIPAA. Billing compliance and safety guidelines

Competencies

• Expresses self clearly and concisely in oral and written communications.
• Maintains effective relationships and open communications with patients, families, management, and staff.
• Is pleasant and friendly with patients over the phone, via email and text.
• Successfully credentials the practice and providers.
• Is knowledgeable in all aspects of Azul and the services we offer.
• Follows the phone verbiage scripting and gathers all appropriate information for our practice management system.

Benefits Package

• Competitive salary.
• Medical, Vision, and dental insurance.
• Paid vacation and holidays.
• 401k with company match.
• Company Paid Life insurance.
• Uniform allowance.
• Employee assistance program
• Employee discounts.
• Professional development assistance.

We strongly encourage your application, as we value the perspective, experience, and potential you could bring to the Azul brand.

Azul is an Equal Opportunity Employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.