Medication Refill RN - Bloomington, MN

Medix; BLOOMINGTON (MN); Hybrid; USD 62,000 - 69,000; Full time

Job summary

Medix in Bloomington, MN is seeking an experienced Medication Refill RN to support the clinical team. The role focuses on reviewing and processing GLP-1 refills, including diabetes and weight management medications, using EPIC and coordinating with insurance providers.

Applicants should have clinic refill experience, EPIC proficiency, and strong communication to ensure timely, accurate support and patient education. Hybrid after training; schedule Mon-Fri 8-5.

Qualifications

• Active RN license required.
• Experience with clinic medication refill processes.
• Experience with EPIC.
• Experience working with insurance companies.
• Strong clinical assessment and critical-thinking skills.
• Excellent communication and patient-service skills.
• Ability to review medical records and identify information requiring provider follow-up.
• Strong attention to detail and ability to manage multiple refill requests efficiently.
• Ability to work collaboratively with providers, pharmacies, patients, and insurance representatives.
• Commitment to accurate documentation, patient safety, and timely follow-up.

Responsibilities

• Review and process patient requests for GLP-1 medication refills, including medications used for diabetes and weight management.
• Utilize EPIC to review patient charts, medication history, recent visits, laboratory results, and provider documentation prior to processing refills.
• Assess refill requests for completeness and identify clinical information that may require provider review or follow-up.
• Communicate with prescribing providers regarding refill requests, medication changes, dosing questions, and patient concerns.
• Coordinate with pharmacies and patients to resolve prescription issues, refill delays, prior authorization requirements, and medication availability.
• Work with insurance companies to address coverage, authorization, and medication-related questions as needed.
• Monitor adherence to established clinical protocols and ensure refill requests are processed accurately and in a timely manner.
• Document patient communications, refill activities, and clinical follow-up appropriately in EPIC.
• Provide patients with education regarding medication use, dosing, administration, and the importance of follow-up care as directed by the provider.
• Maintain patient confidentiality and follow established clinical, organizational, and regulatory requirements.

Skills

Active RN license

Tools

EPIC

Job description

Medication Refill RN - Bloomington, MN (258997) Bloomington, Minnesota

Salary: USD45 - USD55 per hour

Medication Refill RN

Location: Bloomington, MN 55425 —Hybrid after training
Pay Rate: $45-50 per hour (Pay is dependent on experience)
Schedule: Monday-Friday, 8:00 AM-5:00 PM (Hybrid after training)

About the Role

We are seeking an experienced Medication Refill RN to support a clinical team in Bloomington, MN. This position will focus on reviewing and processing patient requests for GLP-1 medication refills, including medications prescribed for diabetes and weight management.

The ideal candidate will have experience with clinic medication refill processes, EPIC, and working with insurance companies. Strong clinical judgment, attention to detail, and communication skills are essential for coordinating refill requests and ensuring patients receive timely and appropriate support.

Key Responsibilities

Review and process patient requests for GLP-1 medication refills, including medications used for diabetes and weight management.

Utilize EPIC to review patient charts, medication history, recent visits, laboratory results, and provider documentation prior to processing refills.

Assess refill requests for completeness and identify clinical information that may require provider review or follow-up.

Communicate with prescribing providers regarding refill requests, medication changes, dosing questions, and patient concerns.

Coordinate with pharmacies and patients to resolve prescription issues, refill delays, prior authorization requirements, and medication availability.

Work with insurance companies to address coverage, authorization, and medication-related questions as needed.

Monitor adherence to established clinical protocols and ensure refill requests are processed accurately and in a timely manner.

Document patient communications, refill activities, and clinical follow-up appropriately in EPIC.

Provide patients with education regarding medication use, dosing, administration, and the importance of follow-up care as directed by the provider.

Maintain patient confidentiality and follow established clinical, organizational, and regulatory requirements.

Qualifications

Active RN license required.

Experience with clinic medication refill processes required.

Experience working with EPIC required.

Experience working with insurance companies required.

Strong clinical assessment and critical-thinking skills.

Excellent communication and patient-service skills.

Ability to review medical records and identify information requiring provider follow-up.

Strong attention to detail and ability to manage multiple refill requests efficiently.

Ability to work collaboratively with providers, pharmacies, patients, and insurance representatives.

Commitment to accurate documentation, patient safety, and timely follow-up.